Boost Organizational Efficiencies and Customer Relationships with centralized customer data with partner ecosystem integrations
For us, it is about enabling robust data augmentation, validation and actionable data insights that help your business build and nurture meaningful customer relationships.
In a single transaction market of mortgage lending, loan processing and other financial services, customers want a personalized experience which can results in lifetime value. Through Relcu data platform increase lead conversion, loan volume and lifetime customer value.
Your business can take advantage of Relcu’s data platform that offers:
A unified customer records database that integrates, aggregates and monitors data across the sales, marketing, operational and service elements of your business.
Out of box enabled AI, ML models that enable efficient decision-making in the context of your customers, workforce, partner ecosystems and mortgage lending or financial services processes.
Seamlessly gather and analyze data throughout the user journey and product lifecycle – from LOS, POS, title, escrow, closing and data providers. Use predictive insights to make agile business decisions and continously pivot around customers needs.
Improve customer transparency and satisfaction to make customers for life.
Use Relcu’s integrated data insights to enhance the effectiveness of your communication channels and deliver the right message at the right time.
User ML models to match the right customer with a loan officer and predict customer propensity to close througout their journey.
Take ownership of streamlined processes and boost overall organizational efficiencies. Serve your customers better with the insights gained from a 360° view of the customer. Track and predict workforce productivity, optimize your resource utilization and reduce the cost and time for lead origination and conversion.
Allocate the right mortgage agent or loan officer for the right lead.
Decide the right time and manner of communicating with loan or mortgage applicants, and right channel for follow-up contact.
Rank and score leads based on your sales strategy.
Choose the right timing and messaging for remarketing strategies.
Learn how our flexible, customizable platform can help you drive growth and innovation for your organization by deepening customer relationships.
Call +1 833 611 1189 or contact us online.
